CARE & SERVICES
Each piece of AGMES jewelry is handcrafted and requires delicate handling. To maintain the beauty of your pieces, we recommend you do not exercise, swim, bathe, or shower in your jewelry. While we package each of our pieces in a special tarnish resistant pouch, we offer additional services to support the longevity of your collection.
CONTENTS
I.PREVENTATIVE & CARE, II.CUSTOMIZE & ADJUST, III.REPAIR & RESTORE
How To Clean Your Jewelry
Preventative & Care
STERLING SILVER
Our .925 sterling silver products come with a small polishing cloth that contains tarnish inhibitors. We recommend you use this cloth to clean off any dirt or tarnish.
Store inside the provided AGMES pouch to prevent tarnishing.
18k Gold Vermeil
Our 18k gold vermeil products are made from .925 sterling silver and then plated with a thick layer of 18k gold.
We recommend you clean using a damp, soft cloth and make sure it is fully dry prior to wearing. Do not use harsh chemicals, jewelry cleaners, or polishing cloths, as this will affect the finish and may accelerate the wearing process.
Please note, gold plating will wear off over time. To refresh your gold plating, see our repair options below.
Store inside the AGMES pouch to prevent tarnishing.
14k SOLID GOLD
While solid gold does not corrode, harsh chemicals such as chlorine and chemical cleaning products can affect the luster of your solid gold pieces over time and should be avoided.
As needed, gently wipe away dirt with a damp, soft cloth and make sure it is fully dry before wearing.
When not worn, store inside the AGMES pouch to protect it from the elements of daily exposure.
Resize Your Jewelry
Customizing & Adjusting
Not the right fit?
We're happy to adjust the size or length of your cuffs, rings, and necklaces.
Please contact us if your product is not fitting as you’d like at customerservice@agmesnyc.com.
Our business hours are Monday-Friday from 10-5pm EST.
JEWELRY REPAIR SERVICES
REPAIR & RESTORE
Want to send your jewelry in for repair?
Email us a photo of your AGMES piece along with proof of purchase and service type for an estimate: customerservice@agmesnyc.com
1-YEAR WARRANTY
We offer 1 complimentary repair service per piece within 1 year of purchase. Note: shipping costs to and from the studio will not be covered.
Contact customerservice@agmesnyc.com to inquire about the following:
Earring backs replacements
Replacement or different length cords
Polishing
Repair
Engravings & Customizations
Other
PRICING
Pricing below reflects estimated costs for general services per piece (earring pairs are considered as 1 piece).
Hoop & Stud Earrings: starting at $20 per piece
Statement Earrings & Pendants: starting at $40 per piece
Cuffs, Chain Bracelets & Necklaces: starting at $50 per piece
Replating services: starting at $40 per piece
Our team will provide final pricing quote once your item has been received in studio.
NYC local? Book a time to drop off your jewelry repair at our Tribeca studio: