All of our jewelry is made from recycled precious metals, as we believe in using the highest quality materials – 925 Sterling Silver, 18k Gold Vermeil, and 14k Solid Gold.
Our 18k Gold Vermeil is made from recycled sterling silver and then plated with a thick layer of 18k gold.
Each piece of AGMES jewelry is handcrafted and requires delicate handling. To maintain the beauty of your pieces, we recommend you do not swim, bathe, or shower in your jewelry. We package each of our pieces in a special tarnish resistant pouch. After each wear, gently wipe away any dirt and store inside the AGMES pouch to prevent tarnishing. AGMES is not responsible for the maintenance of your purchased jewelry.
Sterling Silver and Solid Gold: We provide a small polishing cloth with each sterling silver and solid gold purchase, and recommend you use this cloth to clean off any dirt or tarnish.
Gold Vermeil Only: We recommend you clean your gold vermeil jewelry using a damp, soft cloth, but make sure to fully dry the jewelry before wearing it. Do not use harsh chemicals, jewelry cleaners, or polishing cloths, as this will affect the finish.
AGMES is based in NYC and it is very important to us to support local businesses. The entire process, from design to sampling to production is done in the United States.
We are happy you’ve chosen to buy your gift at AGMES! We currently offer two options for gifts - gift cards or jewelry with a gift receipt. Please note that the order is a gift and include a personalized gift message at checkout; we will include this message on an AGMES gift card in your order. If you need an extended return window for your gift, please contact firstname.lastname@example.org with the details.
All domestic ground shipping for orders over $250 is free! If you’d like expedited shipping, we offer Priority, 2-Day, and Overnight shipping which is calculated at checkout based on your location.
We do ship internationally! If you are shipping to another country whose borders charge duty to imported merchandise, you will be requested to pay for this import fee by the postal service, which then pays your government. We are too small to cover the cost of these duties, and as it goes to your government and not us, we are unable to refund this amount. To calculate the expected cost, use this calculator with 711311 as the harmonized code.
Orders ship within 2 weeks, unless otherwise noted of a back-order. If we have the piece in stock, it will ship sooner than 2 weeks. If you would like to find out if a piece is in stock, please email us at email@example.com
An order confirmation will be sent to you by e-mail as soon as your order is received. Once the order has shipped, a shipping confirmation with the tracking number will be sent. In the event that your order includes a pre-order item in addition to other items, the order will be shipped at the later date unless requested to be shipped separately for an additional shipping fee.
If you have a rush order, please email us at firstname.lastname@example.org and we will be happy to work with you. Most of our pieces are made to order so we cannot guarantee that we will have your piece in stock upon ordering. If we do have your piece in stock, your order will ship much sooner.
As we are a small business, we are only offering whole sizes for rings at this moment. We will continue to expand our range over time and it is important to us that our customers are happy. If your finger is a half size and you do not see it available, please contact us at email@example.com prior to placing your order so we can determine if your ring can be special ordered.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Please note that shipping costs are non-refundable. Please allow 5-7 business days for the refund to post to your account.
If a piece gets damaged and you need a repair, email firstname.lastname@example.org to inquire. Please note each case is unique, and once we know the details of your repair we can better advise. You will need to pay for shipping the piece back to us for repair, and it may take 2 - 4 weeks.