Care & Services
Each piece of AGMES jewelry is handcrafted and requires delicate handling. To maintain the beauty of your pieces, we recommend you do not exercise, swim, bathe, or shower in your jewelry. We package each of our pieces in a special tarnish resistant pouch. After each wear, gently wipe your jewelry and store inside the AGMES pouch to prevent tarnishing.Harsh chemicals such as chlorine and chemical cleaning products can affect the luster of your pieces over time. AGMES is not responsible for the maintenance of your purchased jewelry & objects, but our Care services are here to support the longevity of your collection.
CONTENTS
1. PREVENTATIVE & CARE
How to care for your AGMES product
STERLING SILVER
We provide a small polishing cloth with each sterling silver and solid gold purchase, and recommend you use this cloth to clean off any dirt or tarnish.
Store inside the provided AGMES pouch to prevent tarnishing.
18k Gold Vermeil
We use .925 Sterling silver and our 18k Gold Vermeil is made from recycled sterling silver and then plated with a thick layer of 18k gold.
Please note, that gold plating will wear over time. We recommend you clean it using a damp, soft cloth, making sure it is fully dry prior to wearing. Do not use harsh chemicals, jewelry cleaners, or polishing cloths, as this will affect the finish and can wear down the plating over time. Store inside the AGMES pouch to prevent tarnishing.
14k SOLID GOLD
Harsh chemicals such as chlorine and chemical cleaning products can affect the luster of your pieces over time. As needed, gently wipe away dirt with the provided polishing cloth. When not worn, store your jewelry inside the provided AGMES pouch to protect it from the elements of daily exposure.
2. Customizations & Adjustments
Customize or adjust your AGMES product
We are happy to adjust the size or length of your cuffs, rings, and necklaces. Please contact us if your product is not fitting as you’d like at customerservice@agmesnyc.com . Our business hours are Monday-Friday from 10-5pm EST.
NYC locals can book an appointment to bring their piece to the studio:
3. Repair & Restore
Request a repair service for your AGMES product
We offer complimentary repair services within 1 year of purchase. Please note, shipping costs to and from the studio will not be covered.
Please contact customerservice@agmesnyc.com if you’d like to inquire about the following:
Earring backs replacements
Replacement or different length cords
Polishing
Repair
Engravings & Customizations
Other
PRICING
Pricing below reflects estimated costs for general services per piece (earring pairs are considered as 1 piece.) Our team will provide final pricing quote once your item has been received in studio.
Hoop & Stud Earrings: starting at $20 per piece
Statement Earrings & Pendants: starting at $40 per piece
Cuffs, Chain Bracelets & Necklaces: starting at $50 per piece
Replating services: starting at $40 per piece
NYC locals can book an appointment to bring their piece to the studio: